Department of Home Affairs Partners with Cresta Shopping Centre for State-of-the-Art Branch Opening

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The Department of Home Affairs collaborates with Cresta Shopping Centre in a pioneering venture to enhance service accessibility and efficiency, reflecting a new era of public-private partnerships in South Africa.

The Department of Home Affairs proudly inaugurates its latest branch at Cresta Shopping Centre, marking a significant leap forward in its commitment to revolutionize service accessibility and efficiency. This collaborative effort between Pareto Limited and the Department of Home Affairs exemplifies a novel approach to public service provision, leveraging the strengths of both the private and public sectors.

Malose Kekana, the group chief executive officer (GCEO) of Pareto Limited, highlighted the importance of such partnerships in addressing the challenges of service delivery faced by governments globally. Kekana emphasized the transformative potential of combining private sector expertise and resources with governmental mandates to create innovative solutions benefiting the wider community.

The new Department of Home Affairs branch at Cresta Shopping Centre offers a wide range of services, including applications for smart card IDs and passports, coupled with access to the Branch Appointment Booking System for enhanced convenience. This strategic placement not only brings essential services closer to the community but also redefines the Home Affairs experience, offering efficiency, comfort, and seamless integration with retail and dining amenities.

Dr. Aaron Motsoaledi, the Minister of Home Affairs, expressed his enthusiasm for the strategic partnership, foreseeing its ability to elevate essential civic services to new levels of convenience and luxury. Dr. Motsoaledi hailed the opening as a significant step forward in the mission to modernize and improve service delivery, transforming necessary errands into an integral part of the lifestyle experience, thereby meeting the evolving needs of citizens.

The establishment of the Department of Home Affairs branch at Cresta Shopping Centre heralds a paradigm shift in the delivery of essential government services, embodying innovation, accessibility, and customer-centricity. As the partnership between Pareto Limited and the Department of Home Affairs continues to flourish, it sets a new standard for public-private collaboration in South Africa, promising a brighter future for service delivery across the nation.

About Pareto: Pareto stands as one of South Africa's premier retail investment funds, boasting an iconic portfolio of regional and super-regional shopping centers nationwide, as well as mixed-use developments. With investments in prime retail properties, including co-owned assets alongside like-minded investors within major metropolitan areas, Pareto's influence extends across prominent locations such as Menlyn Park Shopping Centre, Sandton City, Pavilion Shopping Centre, and Tyger Valley Shopping Centre, among others.

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